We’ve all experienced times when our emotions get the best of us, running a business is no exception to this. The thing is that behind everything business is a real person (or people), so naturally when things happen they affect us personally on some level. As a human being, there isn’t much of a way …
As a business owner, more specifically a shop owner, customer service is something that is always at the forefront of my business. I’ve been an Etsy shop owner since circa 2007, first selling handmade cards, then jewelry, and now graphic design, and I’ll be the first to say that I’ve had to handle customer services issues …
Offering multiple services in your business is one of the things that can really take it to the next level. You might think, “If I’m already offering a rock star product or service, why offer anything else?”, well mainly because you want to create multiple revenue streams for your business. Creating multiple streams of revenue …
